Patient Participation Group (PPG)

 Local Participation Report Results available for 2014-2015 please click the image link below

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PPG Report Results 2015

PRG Report Results

PRG Report Results 2014

Would you like to get involved in shaping the services we offer at the Practice?

Could you spare a few hours a month to get involved?

We are looking for a representative group of our patients to be available mainly for consultation on ideas and the development of the practice. We expect this to be mostly by e-mail.

By providing your email details we can add them to a contact list that will mean we can contact you by email every now and again to ask you a question or two.

Please fill in your details on email or ask a receptionist for the application form.

For more details please contact The practice manager via the surgery.

FAQs
Common patient questions and answers

Q Why are you asking people for their contact details?
A We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement.

Q Will my doctor see this information?
A This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.

Q Will the questions you ask me be medical or personal?
A We will only ask general questions about the practice, such as short questionnaires.

Q Who else will be able to access my contact details?
A Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.

Q How often will you contact me?
A Not very often

Q What is a patient group/patient participation group?
A This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.

Q Do I have to leave my contact details?
A No, but if you change your mind, please let us know.

Q What if I no longer wish to be on the contact list or I leave the surgery?
A We will ask you to let us know by email if you do not wish to receive further messages

Contact Details

Telephone:
Tel: 01527 62285
Fax: 01527 596260


Address:
The Dow Surgery
William Street
Redditch
B97 4AJ

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