Practice Team

All the doctors at the practice are experienced General Practitioners with wide medical knowledge.  As is common to many large surgeries, many of the doctors have special medical interests. If you have a particular problem which you feel might be dealt with by a doctor with specific skills, please enquire at reception.

As well as our team of clinicians, we have a large team of other staff at The Dow Surgery.

Our Practice Manager is Kim Simpson, she is supported by our Management Team, Deborah Partridge (Operations Manager), Helen Nelder (Finance and Management Support Officer) and Sonia Duggan (Reception Manager) they have overall responsibility for the surgery team.

We have a team of Receptionists who have an important role dealing with our patients every day. The team deal with telephone enquiries and with people at the front desk. The queries are very varied, and aren’t just about booking appointments. In addition our Administration and Secretarial team also process repeat prescriptions; on average 300-400 a day, IT issues, summarising & coding, data analysis, and admin tasks (including processing referral letters, eReferrals, scanning and dealing with external requests for information)..