All the doctors at the practice are experienced General Practitioners with wide medical knowledge. As is common to many large surgeries, many of the doctors have special medical interests. If you have a particular problem which you feel might be dealt with by a doctor with specific skills, please enquire at reception.
As well as our team of clinicians, we have a large team of other staff at The Dow Surgery.
Our Practice Management Team consists of Kim Simpson (Practice Manager) and Julie Baker (Assistant Practice Manager) they have overall responsibility for the surgery team. The team includes IT, summarising & coding, data analysis, and admin (including processing referral letters, eReferrals, scanning and dealing with external requests for information).
We have a team of Receptionists who have an important role dealing with our patients every day. The team deal with telephone enquiries and with people at the front desk. The queries are very varied, and aren’t just about booking appointments. In addition to this, the team also process repeat prescriptions; on average 300-400 a day.
As well as the more front facing reception role, we also have a large team working behind the scenes completing many other tasks that are required within a busy GP Practice.