Did you know that your GP practice is part of the Kingfisher Primary Care Network – PCN
As a group of GP practices, the PCN is enhancing general practice with the introduction of a new service for our patients.
The PPG is a group which gives patients an opportunity to share their thoughts and play an active role in our monthly meetings.
The PPG will give you access to the latest information regarding the PC.
You will also have the opportunity to hear all about the PCN and what we are working on.
We would really welcome your input…
To find out more about the PCN or become a PPG member simply email us at :- [email protected]
FAQs
Common patient questions and answers
Q Why are you asking people for their contact details?
A We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement.
Q Will my doctor see this information?
A This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.
Q Will the questions you ask me be medical or personal?
A We will only ask general questions about the practice, such as short questionnaires.
Q Who else will be able to access my contact details?
A Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.
Q How often will you contact me?
A Not very often
Q What is a patient group/patient participation group?
A This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.
Q Do I have to leave my contact details?
A No, but if you change your mind, please let us know.
Q What if I no longer wish to be on the contact list or I leave the surgery?
A We will ask you to let us know by email if you do not wish to receive further messages